Fibernetzwerke

AT&T will now pay if there is a network outage.

AT&T begins 2025 with a new "AT&T-Garantie"-Programm, focusing on enhancing customer services and networks. Key features include: - Customers experiencing network outages will be charged if their credit card is linked to their account. - Fiber customers with outages of 20 minutes or more and wireless customers without a connection for 60 minutes or more (due to at least ten antennas being attacked) will receive full-day service credits automatically. - AT&T aims to quickly restore services and offer assistance options, including callbacks within five minutes or arranged at the customer's convenience. - The program includes clearer guidelines for offers on wireless and fiber services. [Mehr...]