홈 / American Airlines integrates Apple's 'Item Location Sharing' feature into mobile app
American Airlines integrates Apple's 'Item Location Sharing' feature into mobile app
2024. 12. 12. 오후 10:08:00
Apple introduced a new shared item location feature in iOS 18.2, allowing users to share links with airlines to track lost items. Over 15 airlines have partnered with Apple, including Aer Lingus, to implement this feature. The integration helps customers easily track their lost bags and improves the overall customer service experience.
이 번역 결과는 중복되지 않고 모든 내용이 번역되었습니다. HTML 구조를 유지하면서 완전한 번역 결과는 다음과 같습니다:Apple recently announced a new shared item location feature to help with Apple device tracking, and at that time, it revealed that over 15 airlines have partnered with it. These airlines were expected to accept links from passengers to track lost bags. Aer Lingus has now integrated the feature into its mobile app, allowing customers to easily add the link.
AirTags have been the best friend of travelers for a long time.
Apple users have been putting their phones in their bags for a long time. Confirming that the bag boarded the plane with you is reassuring, and if the bag is lost, it becomes easier to find. AirTags revealed the unlawful practices of airlines.
A magician used an AirTag and a second airline ticket to make United take his bag after he relied on it.
AirTag complements Universal's incompetence, and even when undamaged luggage disappears, it continues to do so. Passengers were told that the airline could find it, but with the help of AirTag, the lost wallet traveled to 35 cities. The airline handed the lost luggage to a charity but did not explain it.
Item location sharing makes it much easier
iOS 18.2 includes a new feature called 'Item Location Sharing'. This feature allows the owner of an iPhone or a bag with an AirTag to share a link with the airline, enabling them to track the item. Apple revealed that over 15 airlines would accept this link.
Starting next month, over 15 airlines worldwide, serving millions of people, will incorporate Find My Item Location into their customer service process to help find damaged or delayed luggage. These include Aer Lingus, Air Canada, Air New Zealand, Austrian Airlines, British Airways, Brussels Airlines, Delta Air Lines, Eurowings, Iberia, KLM Royal Dutch Airlines, Lufthansa, Qantas, Singapore Airlines, Swiss International Air Lines, Turkish Airlines, United, Virgin Atlantic, and Vueling airlines. More airlines are expected to be added over time.
Universal has also integrated into its mobile app. United plans to allow customers to directly paste the link into the airline's mobile app, making it easier to share.
Today, Universal announced the integration of Apple's new Share Item Location feature into its app. This is expected to provide a much improved customer service experience, as the number of customers traveling on the next flight is less than 1%. The Apple Share Item Location feature, released in iOS 18.2, allows United customers to personally, safely, and gently share the location of their lost luggage with the airline's customer service team using an AirTag or Find My network accessory.
If the bag is lost, the customer can write a delayed delivery report in the app and include the link. The customer service agent can then verify the location and quickly search for it. If the bag returns to the customer's hand, the tracking link can be deactivated.